Standard
FROM
$99
Ticket-based workflow
Ticket escalation with steps to resolution
IT support via telephone & email
Same day remote response, next day onsite response
PC & Mac support
Full site audit & detailed document set
Managed Licensing, Software & Warranty Renewals
Unlimited Onsite Support*
Scheduled Onsite Engineer Visit
Premium
FROM
$150
Ticket-based workflow
Ticket escalation with steps to resolution
IT support via telephone & email
Same day remote response, next day onsite response
PC & Mac support
Full site audit & detailed document set
Managed Licensing, Software & Warranty Renewals
Unlimited Onsite Support*
Scheduled Onsite Engineer Visit
Dedicated Onsite Engineer
Onsite Network Optimisation